Senior Database Engineer

Senior Database Engineer

Pegasystems

Kraków or Remote, Poland

What You'll Do at Pega:

  • Will be involved in application and Database infrastructure support working in collaboration with different internal teams;
  • Will be involved in handling service requests, change requests, incidents, problem management and events and notifications;
  • Database troubleshooting, analysis and resolution of customers environment issues;
  • Ensuring the process is handled and across every level of service management;
  • Involved in automation ideas and implementation to helping the team work efficiently;
  • Collaborate and communicate with customers and internal stake holders to provide the customers best in class of support.

Who You Are:

You are a member of Service Reliability team who is skilled Postgres, Oracle. MySQL, Mongo, Aurora database. AWS Cloud, OS, Kubernetes, Middleware and DevOps Technologies.

  • 4-8 years of database technical support experience;
  • Bachelor’s degree in Engineering or similar field;
  • Experience in geographically distributed systems;
  • Good Analytical and problem-solving skills;
  • Good verbal and written communications and experience working with clients in Americas/Europe region;
  • Monitoring the uptime of all AWS RDS database systems;
  • Creation of development, staging, and production database instances, and the migration from one environment to another;
  • Responsible for developer SQL code review to ensure queries are optimized and tuned to perform efficiently prior to production release;
  • Taking backups and recovery of databases as part of operations;
  • Review and Perform maintenance on databases (e.g., Vacuum, Re-indexing, Archiving) as required;
  • Proactive remediation of database operational problems;
  • Query tuning and preventative maintenance;
  • Diagnose and correct performance problems;
  • Proactively monitor databases for potential security, space, and performance issues;
  • Installation of DB Upgrades;
  • Deep understanding of PostgreSQL server architecture and other Administrative tasks;
  • Hands-on Experience with Performance tuning of codes on PostgreSQL, Oracle and Aurora DB;
  • Basic network troubleshooting skills including TCP/IP, DNS, VPN;
  • Ability to multitask and work during production crisis situations;
  • Good understanding of ITIL process specifically – Incident, Change, Problem, Service Request and Escalations;
  • Should have experience working on Java technologies and understanding Java/JEE fundamentals.

What You've Accomplished:

  • Configuring and Managing Pega Cloud Hosted customer application and services;
  • Troubleshooting and analyzing the issues across the Postgres, Aurora, Oracle, MySQL Database, AWS Cloud, Kubernetes, Middleware and DevOps Stack;
  • Partner with internal clients, like Security, Provisioning, Product Support to align business goals with implementation results.

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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