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Lead and manage an international team of client service professionals supporting Windows, Mac and IOS environments. Develop and implement strategies to improve client service delivery and user satisfaction. Ensure the effective deployment, configuration,
Research and evaluate Machine Learning models and techniques for application in fields that include but are not limited to: automatic speech recognition, natural language processing and procedural content generation. Tailor the functionality of these
Lead and manage a global team of Active Directory engineers, providing guidance, mentorship, and performance evaluations. Oversee the design, implementation, and maintenance of the Active Directory infrastructure, including forests, domains, and