Software Engineer II (NodeJS/Python/Ruby)

Software Engineer II (NodeJS/Python/Ruby)

Zendesk

Berlin, Germany

What you will be doing

• Developing and maintaining backend services to support the delivery AI-powered capabilities to our customers at Zendesk scale.
• Working closely with Product, Management, DS and ML Engineers to define the scope of features and implementation approach.
• Automating the deployment pipelines for crucial AI-powered services and products.
• Actively collaborating in evolving the workflow and processes together with the members of the team.
• Supporting our deployed services to ensure a high level of stability and reliability.
• Pairing with more experienced colleagues and learning from each other.

What you bring to the role

Basic Qualifications:

• Degree in Computer Science, Machine Learning, Statistics, Engineering, Mathematics.
• 4+ years working experience with at least one of the following server-side programming languages and the matching testing frameworks: NodeJS, Python, Ruby.
• 4+ years working with web application observability and storage stacks: DataDog, Grafana, MySQL, MongoDB, Redis, ElasticSearch.
• 2+ years of experience with MySQL or MongoDB database systems.
• Proven record of software application development in the industry.
• Good understanding of architecture and software design patterns for server-side and web domains.
• Great communication skill and fluency in English.
• Collaborative and growth mindset along with the desire to continue your ongoing learning and development.

Preferred Qualifications:

• Basic experience managing and deploying cloud services in AWS.
• Experience implementing systems that serve content at web scale with high availability guarantees.
• Experience working on high throughput messaging systems like Kafka.
• Experience with graph databases, e.g. Neo4J, Amazon Neptune etc.

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