System Engineer - Database Administrator

System Engineer - Database Administrator

Finastra

Lisbon, Portugal

Responsibilities

As an AppOps System Engineer - Database Administrator, your key responsibilities will include:

• Database Installation and Administration: Install, configure, and manage databases in live environments.
• Performance Tuning: Fine-tune database performance to ensure optimal operation and efficiency.
• Monitoring: Continuously monitor database health and performance, identifying and resolving issues proactively.
• Infrastructure Management: Deploy and manage Linux Azure Virtual Machines (Linux RHEL 8.x, 9.x) and PaaS services (storage accounts, key vaults, PostgreSQL Flexi Server) using DevOps pipelines.
• Application Operations: Install and configure new releases, service packs, patches, and hot-fixes for Core Banking Solutions via Azure DevOps pipelines.
• Incident and Event Management: Investigate and troubleshoot technical issues and incidents in live or implementation client environments, ensuring timely resolution and adherence to SLAs. Team member of the production support 24/7 for any production issue raised by Clients.
• Service Reviews: Participate in periodic service reviews, providing updates and recommendations for improvements.
• Knowledge Management: Create, review, and update knowledge-based articles in the Application Operations repository.
• Proactive Monitoring: Collect and evaluate database performance metrics, providing feedback to Product & QA teams.
• Collaboration: Work closely with Universal Banking business units to enhance monitoring practices and service improvements.

Skills and Qualifications

• Education: Bachelor's degree in Computer Science, Software Engineering, or equivalent.
• Experience: 2–4 years of hands-on experience in public cloud infrastructure and services (preferably Microsoft Azure).
• Technical Skills:
  • 2–4 years of experience with Oracle databases, specifically Oracle version 19c.
  • Proficiency with Windows and Linux operating systems (RHEL 8.X, 9.X).

Nice to Have:

• Good knowledge or hands-on experience with PostgreSQL.
• Knowledge of IT operations, High Availability, Zone Redundancy, and Disaster Recovery architectures.
• Basic networking knowledge and troubleshooting skills.
• Experience with scripting languages: PL/SQL, Python, Bash.
• Experience with DevOps technologies, preferably Azure DevOps.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Customer-centric mindset with a focus on service delivery.
• Ability to prioritize and manage multiple tasks with minimal supervision.
• Agile and collaborative working style.