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Define and deliver our IT strategy, roadmap and budget; Lead, hire and develop our IT team across infrastructure, front-end, back-end and coordination; Take ownership of vendor management and all IT procurement decisions; Set and enforce our IT security
Own end-user support and the enterprise 24/7 service model, ensuring the Jira Service Desk operates against defined SLAs and KPIs; Lead and manage the outsourced support partner, holding external delivery accountable while retaining ownership of service
As a senior technology leader, this role establishes architectural standards, reference designs, roadmaps, and governance processes to support global growth, operational excellence, resilience, and innovation. The Senior Director provides leadership to
This role administers and enables the cloud, AI, and compute platforms that our employees and teams build on - you won't be developing applications or AI solutions yourself, but you'll be the person making sure the accounts, access guardrails, and