Help Desk Administrator (M365 Operations Center)

Help Desk Administrator (M365 Operations Center)

Uni Systems

Nicosia, Cyprus

Description

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing, and we are looking for a Help Desk Administrator to join our UniQue team.

What will you be bringing to the team?

• Manage User Accounts
• Monitor and manage Microsoft 365 licensing for users
• Configure and manage email accounts using Exchange Online
• Administer SharePoint sites and libraries
• Set up and manage Microsoft Teams channels and settings
• Support and Troubleshooting
• Provide technical support to end-users for Microsoft 365 applications

Requirements

What do you need to succeed in this position?

• Bachelor's degree relevant to IT
• Minimum 2 years of working experience after studies, with at least 6 months of experience in user support
• Exposure with M365 (M365 administration, MS Teams, SharePoint, OneDrive, etc.)
• Excellent communication skills
• Highly accurate and attentive to detail
• Strong IT skills are a plus, particularly the use of Word, Excel, PowerPoint, or financial management tools
• Excellent use of the English language (verbal & written)