Senior Backend Engineer - CRM

Senior Backend Engineer - CRM

Babbel

Berlin, Germany

We are looking for a full-time Senior Backend Engineer to join our Babbel Customer Communication Platform engineering team!

Our CC Platform team (CRM area) provides services to other teams across the organization, helping them manage and maintain their data to use in the customer communications. We build and maintain data pipelines, ensure data quality, and develop APIs and integrations to support business needs. Working together with motivated colleagues, you will be collaborating and diving into different disciplines to broaden your knowledge in other fields of expertise as well as share your own.

You will:

• Develop and maintain services to ensure data quality and consistency;
• Build and support integrations to enable data transfer and synchronization between Emarsys and other systems;
• Troubleshoot and help resolve issues related to services and integrations;
• Collaborate with other teams to understand their data requirements and help provide solutions;
• Work with stakeholders to ensure that data is available and accessible;
• Contribute to discussions on architecture and software design to improve performance and efficiency.

You have:

• 5+ years of experience building systems and applications using TypeScript or Ruby ideally hosted on AWS. (Python and Go knowledge is a plus);
• Analytical mindset and good problem-solving skills;
• Experience working with serverless architectures, preferably with AWS Lambda and AWS API Gateway;
• Understanding of Event-Driven Architecture;
• Experience with NoSQL and SQL databases (such as DynamoDB, RDS, or PostgreSQL);
• Familiarity with good API design and third-party API integrations;
• Ability to analyze system health and performance metrics (such as CloudWatch, PagerDuty, or Rollbar).

Nice to have:

• Experience with infrastructure-as-code and automation tools, ideally with Terraform;
• Familiarity with Github and Github Actions;
• Understanding of CRM providers (especially Emarsys);
• Experience with Databricks;
• Experience with CDP.

You enjoy working in a tech team focusing on CRM tech, owning implementation of Emarsys platform as well as other tools and services in our CRM tech stack. You want to set and lead best practices for Emarsys integration, customer email deliverability, CRM data management, and support other teams in working with the ecosystem.

Please note that our company’s operating language is English, so you will need to be able to work in English.