Software Product Support Engineer - Drive Unit

Software Product Support Engineer - Drive Unit

Tesla

Amsterdam, Netherlands

What You’ll Do

  • Debug and diagnose drive unit field failures remotely and directly in the field, collaborating closely with worldwide service teams. Some occasional travel to perform onsite root cause analysis, testing and training is necessary.
  • Develop diagnostic content and onboard and offboard diagnostic software tools. This includes contributing to the “Service Mode” on-board diagnostic tool, developing vehicle alerts and automating repair plans for service visits.
  • Diagnose and fix issues at scale - identify and track common issues or trends, and coordinate with relevant teams to perform further root cause analysis where necessary.
  • Design, develop and test improvements, mitigations and diagnostic enhancements in software to mitigate or eliminate issues.
  • Support introduction of new Drive Unit variants in Europe and maximize backwards compatibility for older vehicle models.

What You’ll Bring

  • MS degree in CS, CE, EE, ME or similar fields.
  • Must be fluent in English (additional foreign languages a plus).
  • Experience with programming in C.
  • Understanding of Drive Units and electrical machines.
  • An awareness of the worldwide EV development status quo as it relates to powertrain technology, specifications, and drive and charge performance.
  • Experience with data acquisition and analysis and processing tools, including Python.
  • Able to review electrical schematics.
  • Knowledge of digital communication and protocols using CAN and Ethernet.

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