Senior Software Engineer - Mobile App and AirHelp+

Senior Software Engineer - Mobile App and AirHelp+

AirHelp

Kraków, Gdańsk or Warsaw, Poland

What you’ll drive:

  • Build new services and enrich existing ones to enhance our core product offerings.
  • Write clean, scalable, and maintainable code that performs reliably within our cloud infrastructure.
  • Design robust solutions architecture and proactively propose technical improvements.
  • Promote best engineering practices and maintain high coding standards within the team.
  • Actively participate in all stages of the software development lifecycle, from initial ideation to production deployment.
  • Provide constructive feedback through code reviews and support the technical growth of your peers.
  • Directly impact the product direction by contributing technical insights to the roadmap.

What you’ll deliver in your first year:

  • Launch the Fast Track voucher system for AirHelp+ members to provide guaranteed, proactive value on every trip regardless of flight disruptions.
  • Implement new add-on features to allow subscribers to purchase per-trip coverage for companions and increase protection density.
  • Scale the flight automation ecosystem by building multi-inbox synchronization for Gmail and Outlook alongside historical delay performance statistics.
  • Overhaul the mobile onboarding and notification systems to drive user activation and deliver personalized journey alerts for travelers and observers.
  • Deploy persistent Live Updates and Live Activity refreshes to ensure travelers have real-time, offline-ready flight status throughout their entire journey.

What sets you apart:

  • Software engineer (Full stack or Backend focus) with 5+ years of experience in building production-grade software.
  • Polyglot mindset with proficiency in modern backend stacks; while Ruby on Rails is our core, we welcome experts in Golang, Python or Node.js who are eager to adapt and master new languages.
  • Technical depth in backend infrastructure with strong experience in API contracts, background job processing, and messaging systems.
  • Pragmatic approach to frontend as a backend-leaning expert who is comfortable navigating React/TypeScript environments to deliver end-to-end features.
  • Architectural intuition and the ability to apply modern design patterns to solve real-world travel tech challenges and data pipelines.
  • Startup mindset characterized by a hands-on, iterative approach that focuses on delivering user impact through rapid development.
  • Proficiency in leveraging AI-assisted development tools to increase coding efficiency, debugging speed, and overall productivity.
  • Curiosity for the travel tech domain and the challenge of building automation within complex, real-world environments.
  • Excellent communication skills and a collaborative mindset that thrives in a transparent team environment.
  • High level of ownership and a strong sense of responsibility for the entire lifecycle of the systems you build.
  • Good command of written and spoken English.

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