Software Engineer

Software Engineer

AirHelp

Kraków, Gdańsk or Warsaw, Poland

We're hiring a Software Engineer to help us build and scale core systems that power AirHelp’s mission: helping travellers around the world travel with confidence - protected when disruptions hit, supported at every step of the journey.

This isn’t just another feature factory role. You’ll take full ownership of technical challenges that directly affect the experience of millions of users and the productivity of our teams! If you're motivated by shipping fast, solving real problems, and working in a high-trust, low-politics environment where your output actually matters, this is for you.

What you’ll do:

• Ship production-ready code daily across the systems that power the whole traveller journey - from claims, legal automation, and global payouts to real-time flight-disruption protection, travel products, and the APIs that deliver them to partners.
• Design and scale services for performance, uptime, and long-term maintainability - measured in milliseconds, not abstract metrics.
• Improve internal developer velocity by contributing to tools, CI/CD pipelines, and infrastructure as code.
• Influence architectural decisions and lead initiatives to modernize or optimize critical parts of the platform.
• Mentor peers and drive engineering standards through code reviews, testing discipline, and documentation.

What sets you apart:

• 3–5+ years of hands-on software engineering experience
• Strong skills in at least one of our core technologies - Ruby/Rails, Golang, Python, Node, React, JavaScript, TypeScript
• Solid understanding of relational DBs (PostgreSQL preferred).
• Comfort working across the entire SDLC: from problem framing to deploying and monitoring production.
• Ownership mindset: You don’t wait for tickets - you find problems and solve them.
• Strong testing discipline (unit, integration, e2e).
• Experience in cloud-based environments (especially AWS).
• Clear communication, constructive feedback, and a focus on outcomes.