Senior Windows Infrastructure Engineer

Senior Windows Infrastructure Engineer

SWIFT

Leiden, Netherlands

Join our dynamic Windows Squad, a vital support team within Swift, as we seek a proactive and solution-oriented Senior Windows System Engineer. In this unique role, you'll be part of an energetic team of 8 - IT professionals responsible for overseeing Windows infrastructure.

Your involvement will extend to actively contributing to the design of our IT infrastructure, with a strong emphasis on security, efficiency, and standardization. As a Senior Windows System Engineer, your primary focus will be on Enterprise Support Tools, where you'll manage various environments and technologies.

This position offers a wealth of opportunities for individuals who thrive on hands-on technical challenges and have a passion for working with Microsoft products. If you're ready to be a key player in shaping cutting-edge IT solutions, this is your chance to make a significant impact within our innovative team.

Education

University degree in IT/Engineering or equivalent experience.

Experience

5 or more years of proven experience in a similar position.

Key Responsibilities

• Perform day-to-day system administration/management activities that may include configuration adjustment/deployment, testing of OS/VMs and additional software.
• Resolve problem management issues regarding system/operations by identifying corrective measures/improvements in accordance with the service level agreement.
• Deploy releases/updates according to the Change Management process.
• May take part in the planning and implementation of system/network projects/improvements, ensuring adherence to detailed processes and procedures and risk mitigation efforts.
• Interact with network services, software systems engineering and/or applications development in order to guarantee availability of services and/or identify root cause of problems.
• Automate administrative tasks and improve the monitoring of systems ensuring efficiency in line with customer needs and departmental policies.
• Participate in the development and maintenance of services resilience design and systems operations principles.
• Ensure the accurate level of security on the systems and during daily work.

Competency Profile

Professional skills

• Autonomous, empowered with the ability to adapt and respond to change.
• Customer oriented and quality mentality.
• Open-minded, solutions oriented, and a true teammate – gaining energy through collaboration with others.
• This role requires participation in a on-call support rotation, including occasional weekend work.
• Technical skills
• Excellent problem-solving skills.
• Strong IT knowledge including Windows recent Operating Systems, hardware, backup and monitoring (SCOM).
• Proven understanding of Windows Domain & system administration, Expert in Active Directory management & GPO handling/implementation.
• Familiarity with SCCM or Intune required.
• Good knowledge of Networking, DHCP, DNS and TCP/IP.
• Knowledge of virtualization (VMware administration) and PowerShell scripting is must.
• Flexible standout colleague able to work in an Partial Agile driven organization.
• Proficient in English (spoken and written), proficiency in French or Dutch is a plus.

Soft skills

Takes Accountability for Delivering Results

Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or advances as needed.

Demonstrates Operational Excellence

Sets clear standards for quality of work; adheres to/encourages a continuous improvement attitude; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction.

Expands knowledge

Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.

Communicates effectively

Communicates efficiently across a wide range of practical or theoretical issues; modifies communication style to optimize understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.