Senior Software Engineer

Senior Software Engineer

Zendesk

Krakow, Poland

What you'll be doing:

• Join a dynamic, self-organizing team focused on delivering core frontend functionality for our Employee Service products, with opportunities to contribute to Ruby backend tasks as well.
• Contribute meaningfully through all phases of the software lifecycle: design, implementation, testing, deployment, and operations.
• Take ownership of features and bug fixes - working independently on well-defined tasks and collaborating on complex challenges.
• Participate in prototyping, code reviews, and rapid deployment cycles to keep our codebase robust.
• Proactively investigate issues, identify root causes, and help develop automated tests to prevent regressions.
• Be responsible to tackle incoming requests about the product from internal teams while being on-call.

What you bring to the role:

• Strong record of building frontend applications with JavaScript (React).
• Strong communication and collaboration skills; comfortable giving and receiving peer feedback.
• Willingness to take accountability for your work and support the team’s overall success.
• Flexibility to work across the stack, learning new technologies or debugging production issues as needed.
• A growth mindset with the desire to whiteboard, experiment, and find pragmatic solutions with your teammates.
• Openness and fluency in using modern GenAI models, including familiarity with the advantages and disadvantages across various use cases.
• Openness to employ modern software engineering tools and practices into product development.