Software Engineer II

Zendesk

Krakow or Remote, Poland

Job Summary

As part of the Foundation Secure team, you will bring your devops knowledge and software engineering skill set into the world of cloud security engineering. Our team uses automation to protect nearly every aspect of Zendesk’s cloud presence in Amazon Web Services. This is a challenging position where you’ll be able to see an immediate impact to your contributions, work alongside a dedicated and caring team, and live on the cutting edge of cloud security.

Proactive engineering is our emphasis. Your prime directive is to build and govern secure cloud environments, empower other engineers to build awesome products, and create tools that provide the data for our reactive Security teams to address threats in Zendesk’s cloud environments.

What you’ll be doing

Build and maintain the baseline governance and security standards for AWS infrastructure at Zendesk for all of our AWS accounts.
Promote immutable infrastructure on AWS to the wider Zendesk Engineering organization to improve infrastructure reliability and security.
Harden and streamline the process of building virtual machine and container golden images for hundreds of services.
Deploy, manage, and contribute to open source projects like Cloud Custodian and Terraform Providers that make our tasks easier, faster, and more reliable.
Provide advice and guidance to engineering teams looking to deploy new AWS technologies and architectures on best practices and security models.
Partner with our Security organization to build the tools that provide them with the information to react to threats and misconfigurations in our infrastructure.

What you bring to the role

Required:

Experience building services using AWS Managed Services
2+ years proficiency in a programming language and willingness to learn other languages
1+ years experience with common AWS architectural patterns for web applications, storage backends, and serverless applications.
Devops experience solving operational problems with automation, scripting, and software development.

Preferred:

AWS cloud governance experience using Organizations, GuardDuty, IAM, Lambda, Cloudtrail, etc.
Experience with building and maintaining golden images for virtual machines and docker containers.
Experience with infrastructure-as-code tools like Cloudformation and/or Terraform.
Proficiency in the Go and/or Python programming languages
An analytical approach to problem-solving, you believe the best decisions are made when they are backed by data.
Demonstrated desire to learn new technologies and programming languages as our team and responsibilities evolve over time

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