Ref: 241231
Deadline: 23-Sep-2024, 10:59:00 PM
Salary (Pay Basis): 4,319.16 EUR Monthly
Grade: G10-G12
The Executive Management (EM) Division has the lead role in the overall management of the NATO HQ. The EM Division covers the following directorates: HQ Support and Transformation (HQST), Human Resources (HR) and Information, Communications, and Technology Management (ICTM).
Within the Executive Management Division (EM), NATO’s International Staff (IS) Human Resources (HR) Directorate is comprised of five pillars: Talent Management and HR Integration (talent acquisition, talent development, organisational design, development and change management, and business partnership); HR Policy and Strategy Coordination (IS and NATO-wide HR Policy); Staff Services (contracts, pay and allowances, pensions, insurances, records and leave, and privileges and immunities), the Data Analytics section; and the Medical Unit.
The NATO-Wide Personnel Management Information System (NW-PMIS) provides personnel management ICT support for NATO civilian staff and pensioners. It is an in-house developed Oracle application used by HR centres of around 20 NATO Bodies spread across NATO member countries for the primary purpose of salary and pension calculation.
The post incumbent supports the payroll aspects of this system from an Information Technology standpoint. Tasks will involve analysis, design, development and maintenance of the software used by the NW-PMIS application.
The incumbent must:
The following would be considered an advantage:
Provide the analysis, design, development, testing and document software solutions to meet user requirements. Use programming experience, COTS tools and development environments to develop solutions to meet defined business and technical requirements, implementing proper check-in, check-out, version control and release management standards. Follow internal testing guidelines to ensure quality of all developed solutions. Develop, execute user acceptance testing and modify systems and applications based on test results. Conduct life-cycle application support activities. Assist in troubleshooting and identify code-related issues and bug fixes. Organise and perform user training sessions.
Ensure solutions/systems developed meet the requirements of direct users and other departments impacted by the development. Ensure that all staff involved have a full understanding of solutions implemented.
Produce all required documentation for each solution/system developed or integrated to include application specifications, administrative guides, troubleshooting and support guides, and end user documentation.
Interface with customers/users located in NATO Bodies in different geographical areas. Consult with technical analysts and application development/package integration members of other teams to analyse requirements and outline the proposed technical solution. Liaise with relevant external customers/clients such financial institutions, HR Administration, payroll and pension providers.
Monitor, and support the review of the projects that provide new or upgraded applications to ensure early and appropriate planning of all application support issues. Ensure that all deliverables required for application support are made available. Plan and execute production installation, final application acceptance testing and Post Implementation Reviews.
Perform any other related duty as necessary.
The incumbent works under the direction of the Head, Data Analytics. They work closely with HR payroll staff. Moreover, they coordinate - as appropriate - with other staff members within the Human Resources (HR) units of the NATO bodies.
Direct reports: N/a
Indirect reports: N/a
The incumbent must demonstrate:
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