IT Consultant for Online Trust Center
Vitesco Technologies
Timisoara, Romania
Job description:
- Service owner for Online Trust Center;
- Ensuring the definitions of the Service Level Agreement are met;
- Manage external operational team for day-to-day activities;
- Single point of contact for this service within the organization;
- Define workflows related to cryptography;
- Support customers for non-automated operations;
- Consult the business and introduce new features on demand ;
- Plan changes and oversee implementation of upgrades;
- Ensure documentation and Audit readiness;
- Budget planning and control;
- Maintain communication channels with stakeholders.
Required Skills:
- Good understanding of cryptographic concepts;
- Good management and communication skills;
- Strong analytic thinking and problem-solving skills;
- ITIL framework knowledge;
- Basic Linux skills;
- Knowhow of programming methodologies;
- Basic skills of supplier management;
- Advanced English (B2/C1);
- Driver license B;
- Willingness to travel occasionally for business purposes.
Professional experience:
- Bachelor, Master or similar degree in Information Technology or related area;
- Several years of experience within an IT service environment (ITIL);
- Several years of experience with IT supplier management.
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